Question 1

what does it mean to be a member?

Accepted Answer

When you book at least one recurring weekly visit with Tail Society during our standard weekday hours, you become a member! There is no separate membership fee.

Membership gives your dog a familiar routine with our team and your family access to oodles of benefits, including special member pricing (and the best rates), priority scheduling, extended-hour options and Birthday Club perks.

Question 2

how do I schedule services?

Accepted Answer

After your meet-and-greet and onboarding are complete, services are scheduled through Precise Pet Care, our scheduling and communication app. Precise Pet Care keeps everything organized in one place, from visit requests and upcoming appointments to pet and home care details, messages, visit updates and invoices.

Question 3

how do visit time windows work?

Accepted Answer

We schedule visits using time windows instead of exact appointment times. During standard weekday hours, visits are scheduled within a one-hour window, meaning a team member will arrive or complete the visit within that window. Extended-hour visits use slightly larger windows.This helps our team plan safe, realistic routes while still giving each dog the time and care they need.

Question 4

how does your team-based care model work?

Accepted Answer

Tail Society uses a team-based care model, which means your dog’s care is supported by a team of pet pros rather than depending on one person’s availability. All of our pet pros follow the same care standards (including Fear Free practices) and communication processes, so your pup’s routine, preferences and needs are clearly documented and understood.

Your dog is cared for by a team that knows what matters, while giving your family more reliability than a one-person care model can offer.

follow us on socials @tailsocietydogcare

let’s help your dog thrive

ready to join tail society?

book meet-and-greet

give us the full scoop

schedule your service

book your meet & greet

we can’t wait to meet you both!

our faqs

what does it mean to be a member?

how do I schedule services?

how do visit time windows work?

how does your team-based care model work?

question not answered in the faqs?

send us a bark

follow us on socials @tailsocietydogcare

let’s help your dog thrive

ready to join tail society?

book meet-and-greet

give us the full scoop

schedule your service

book your meet & greet

we can’t wait to meet you both!

our faqs

what does it mean to be a member?

how do I schedule services?

how do visit time windows work?

how does your team-based care model work?

question not answered in the faqs?

send us a bark

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